Privacy Policy

 

At Copper-Essence.com, we are committed to protecting your privacy and ensuring transparency regarding the collection, use, and sharing of your personal information. By interacting with our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information from your interactions with our website, including but not limited to:

Information you provide directly (e.g., name, email address, shipping details).

Information collected automatically (e.g., cookies, browsing activity, device information).

Information obtained from third-party partners, including advertising services.

2. How We Use Your Information

We use your personal information for purposes such as:

Processing and fulfilling orders.

Providing customer support.

Improving website functionality and user experience.

Personalized marketing and advertising.

Complying with legal obligations.

3. Do Not Sell or Share My Personal Information

We do not sell or share your personal information with third parties for monetary gain or advertising purposes. Your data is used only for essential services such as order processing and customer support.

4. Your Rights and Opt-Out Options

Depending on your location, you may have the right to opt out of certain data processing activities. To exercise this right:

Follow the instructions provided on our website.

Enable the Global Privacy Control (GPC) opt-out signal in your browser. If detected, we will treat it as a request to opt out of any activity that may be considered a “sale” or “sharing” of personal information.

5. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with the “Last Updated” date.

If you have any questions or concerns, contact us at support@copper-essence.com

Thank you for trusting Copper-Essence.com with your personal information.

We Do Not Sell Your Information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this information with third parties, including our advertising partners. We do this to show you ads on other websites that better match your interests and for other reasons described in our Privacy Policy.

Sharing personal information for targeted advertising based on your interactions across different websites may be considered “selling,” “sharing,” or “targeted advertising” under the privacy laws of certain U.S. states. Depending on your state of residence, you may have the right to opt out of these activities. If you wish to exercise this right, please follow the instructions below.

If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will treat this depending on your location as a request to opt out of any activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising, for the device and browser you used to visit our site.

Return & Exchange Policy

Thank you for shopping with us! We want you to love your copper ware. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • Timeframe: You may return most items within 30 days of delivery.

  • Condition: Items must be unused, unwashed, and in their original packaging.

  • Proof of Purchase: A receipt or proof of purchase is required for all returns.

Non-Returnable Items

  • Custom or personalized items

  • Items marked as Final Sale

  • Used or damaged items not due to manufacturer defect

Damaged or Defective Items

If your item arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery with photos. We will offer a replacement, exchange, or full refund.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or we made a mistake.

  • We recommend using a trackable shipping method for your return.

Refunds

  • Once your return is received and inspected, your refund will be processed within 5–10 business days to your original method of payment.

Exchanges

Need a different item or size? Contact us, and we’ll help process an exchange if the item is in stock.

 

Terms and Conditions 

 

Welcome to Copper-Essence.com! By accessing or using our website and purchasing our premium copper kitchenware, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. General Information
Copper-Essence.com is an online store that sells high-quality copper kitchenware.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website signifies your acceptance of any changes.

2. Use of the Website
You must be at least 18 years old or have parental consent to use our website.

You agree not to use our site for any unlawful purpose or to violate any laws in your jurisdiction.

Any unauthorized reproduction, distribution, or modification of our website content is strictly prohibited.

3. Product Information & Pricing
We strive to provide accurate descriptions, images, and pricing for all products.

Prices are subject to change without notice.

We reserve the right to refuse or cancel any orders due to pricing errors, stock limitations, or fraudulent activities.

4. Orders & Payments
By placing an order, you agree to provide accurate and complete payment and shipping information.

We accept major credit/debit cards and other available payment methods as displayed at checkout.

All payments must be made in full before an order is processed and shipped.

We reserve the right to refuse or cancel any order for any reason.

5. Shipping & Delivery
Orders are processed within the timeframe specified in our Shipping Policy.

Shipping times vary depending on the destination and selected shipping method.

We are not responsible for delays caused by shipping carriers, customs, or other external factors.

Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

6. Returns & Refunds
We accept returns in accordance with our Return Policy.

Products must be unused, in original packaging, and returned within the specified return window.

Refunds will be processed after the returned item is received and inspected.

Shipping costs are non-refundable unless the return is due to an error on our part.

7. Warranty & Liability
Our products come with a limited warranty against manufacturing defects.

We are not responsible for damages resulting from misuse, normal wear and tear, or improper care.

To the fullest extent permitted by law, Copper-Essence.com shall not be liable for any indirect, incidental, or consequential damages.

8. Privacy Policy
Your personal information is collected and used in accordance with our Privacy Policy.

We take appropriate measures to protect your data, but we cannot guarantee absolute security.

9. Intellectual Property
All content on this website, including text, images, and logos, is the property of Copper-Essence.com and is protected by copyright and trademark laws. Exception to this would be brands that are outsource by us. In this case we wouldn't be liable since that will make us the resellers of said items 

Unauthorized use of our intellectual property is strictly prohibited.

10. Governing Law
These terms and conditions shall be governed by and interpreted in accordance with the laws of Illinois 

Any disputes arising from the use of this website shall be resolved in the appropriate courts of the state of Illinois 

11. Contact Information
For any questions or concerns regarding these terms, please contact us at:
support@copper-essence.com


By using Copper-Essence.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Thank you for shopping with us!